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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
What If I Forget I’m Subscribed to Prevagen Subscribe & Save?
Prevagen makes it easy to see and manage your Subscribe & Save status at any time.
You are never left guessing whether you’re subscribed or when your next order will arrive.
How to check your subscription
- Log into your Prevagen account to view upcoming orders
- Review confirmation and reminder emails
- Contact customer care for help at any time
Your subscription details are always available and easy to review.
Designed to avoid surprises
Subscribe & Save is structured to prevent unexpected shipments or confusion, especially for customers who prefer clarity and predictability.
If you have questions, customer care can help you decide without any pressure.
You can contact our customer service at: 877-977-3824
Customer service hours are 9:00 a.m. - 5:00 p.m.
Monday through Friday CST.
or by mail at: 8401 Greenway Blvd., Suite 800 Middleton, Wisconsin 53562 or email us at: customerservice@prevagen.com.
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