You’ll always know when your next Prevagen Subscribe & Save order is scheduled. Prevagen makes it simple to stay informed so you’re never caught off guard.

How to check your next shipment

You have two ways to know when your next order will ship:

1. Email notifications — You’ll receive an email 3 days before your order processes so you can make changes if needed.
   
2. Online account — Log in to prevagen.com/account, go to Manage Subscriptions, and view upcoming shipments.
   

Tip: Checking your upcoming shipments online ensures you can make updates (skip, pause, reschedule, or address changes) before your next order processes.

Why customers check their next shipment

Many customers like to confirm their upcoming orders to:

• Avoid overlapping shipments
  
• Make changes if their schedule changes
  
• Plan for vacations, travel, or recovery
  
• Ensure they have enough product
  

Staying informed is easy and built into the program.

Important note about third-party subscriptions

These shipment notifications only apply to subscriptions purchased directly through prevagen.com.

If your subscription is through Amazon, Walmart, or another retailer, you’ll need to check upcoming shipments through their respective accounts.

If you’d rather have help

Prevagen’s customer care team is happy to help you confirm your next shipment or make updates:

877-977-3824
Monday–Friday, 9:00 a.m.–5:00 p.m. CST

Mail:
8401 Greenway Blvd., Suite 800
Middleton, Wisconsin 53562

Email: customerservice@prevagen.com