How to Skip, Pause, or Change a Prevagen Subscribe & Save Delivery?

You can skip, pause, or reschedule your Prevagen Subscribe & Save delivery at any time through your online account or with customer support.

Subscribe & Save is meant to adjust to your needs. If your schedule changes or you already have enough product, you can make updates easily.

Watch: How to Skip a Prevagen Subscribe & Save Delivery

This short video shows how to skip one shipment if you already have enough product.

Watch: How to Pause Your Prevagen Subscribe & Save

This video explains how to temporarily stop deliveries and restart when you’re ready.

Watch: How to Reschedule Your Prevagen Subscribe & Save Delivery

This video shows how to change your next delivery date in just a few steps.

Your delivery options

Skip: Miss one shipment if you have extra product
Pause: Temporarily stop deliveries
Reschedule: Change your next delivery date

There is no limit to how often you can make changes.

Common reasons customers make changes

Traveling or vacation
Hospital stays or recovery
Already having enough product

All of these situations are normal—and easy to manage.

If you ever prefer help instead of making changes online, Prevagen’s customer care team is happy to assist.

You can contact our customer service at: 877-977-3824
Customer service hours are 9:00 a.m. - 5:00 p.m.
Monday through Friday CST.
or by mail at: 8401 Greenway Blvd., Suite 800 Middleton, Wisconsin 53562 or email us at: customerservice@prevagen.com.

Ready to Simplify Your Routine?

Join our Subscribe & Save program and have your favorite Prevagen products delivered right to your door. Enjoy convenience, flexibility, and savings every month—no hassle, no stress.

Subscribe & Save Today →

No long-term commitment — cancel anytime.