You can change the date of your next Prevagen Subscribe & Save subscription order at any time through your online account, as long as you make updates before your next order processes.

Prevagen Subscribe & Save is designed to be flexible. If your schedule changes or you need your shipment to arrive on a different date, updating your next order is simple and quick.

How to change your next order date

To update the date of your next subscription order:

1. Log in to prevagen.com/account
   
2. Click Manage Subscriptions
   
3. Select the subscription you want to update
   
4. Pick a new Next Order Date and confirm
   
5. Save your changes
   

Tip: Make sure to update your order date before your next order processes to ensure your shipment arrives when you want it.

When customers typically change their order date

Customers usually adjust their next order date for reasons such as:

• Travel or vacation
  
• Schedule changes
  
• Already having enough product
  
• Temporary delays in use
  

These are normal, and updates are easy to manage.

Important note about where subscriptions are managed

Date changes can only be made for subscriptions purchased directly through prevagen.com.

If your subscription was started through another retailer (such as Amazon or Walmart), changes must be made through that retailer’s account or customer service.

If you’d rather have help

If you prefer not to update your order date online, Prevagen’s customer care team is happy to assist.

You can contact our customer service at 877-977-3824

Customer service hours are 9:00 a.m. – 5:00 p.m. CST, Monday through Friday

You may also reach us by mail at:
8401 Greenway Blvd., Suite 800
Middleton, Wisconsin 53562

Or by email at: customerservice@prevagen.com