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Do Prevagen Rewards Expire? Expiration Rules Explained.
Prevagen Rewards do expire. Understanding expiration timing helps prevent unused rewards.
How Rewards Expiration Works
Rewards expire six months after they are issued. Expiration reminder emails are sent to help customers use rewards before they expire.
How to Avoid Losing Rewards
- Check your rewards balance regularly
- Review expiration dates in your account
- Redeem rewards before your next planned purchase
- If you have a subscription, go to your account and turn on “auto-apply to the next order”
Why Rewards Expire
Expiration policies help maintain a consistent and manageable rewards program for all customers.
Need to Contact Customer Care?
If you’re having trouble, Prevagen’s customer care team is happy to help.
You can contact our customer service at: 877-977-3824
Customer service hours are 9:00 a.m. - 5:00 p.m.
Monday through Friday CST.
or by mail at: 8401 Greenway Blvd., Suite 800 Middleton, Wisconsin 53562
or email us at: customerservice@prevagen.com
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