IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Thank you for previously enrolling in one of our Monthly Auto Ship programs. We make it simple to cancel. Please fill out the form below. Be sure to use the name and address associated with your original order. All cancellations will be processed within 72 hours of receipt. We will notify you via email once your auto-ship program has been cancelled. If you wish to discuss further, please call 877-977-3824. Customer Service hours are 9:00 a.m. to 5:00 p.m. Monday – Friday.
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Customer service hours are 9:00 a.m. - 5:00 p.m. Monday through Friday CST. 726 Heartland Trail, Suite 300 Madison, Wisconsin 53717
More Information About Prevagen®
Learn more about Prevagen®.