We are aware of several NON-AUTHORIZED parties selling Prevagen brand products acquired through suspicious means on Amazon and eBay at deeply discounted prices. We are alerting our valued customers, retailers and distributors that we are aware of this pricing integrity issue and actively working to resolve it. For products sold on Amazon.com, Walmart.com or eBay.com by Non-Authorized Retailers, Prevagen, Inc will NOT honor our 45 Day Money Back Guarantee. We recommend that you use caution in buying products from suspicious websites and unauthorized retailers.
Please seriously consider these tips before purchasing a Prevagen branded product from Amazon or eBay:
- Only purchase Prevagen branded products from an authorized Prevagen reseller.
- Each bottle of Prevagen comes in sealed box that contains a package insert document containing commonly asked questions to help you properly take Prevagen. If you receive an order without a box or a package insert, your order has been tampered with.
- If the price seems too good to be true, it most-likely is.
- Always use a credit card or secure online payment system.
- Be suspicious of websites that do not provide contact information, such as a street address and working phone number.
Be cautious of websites with inaccurate grammar, misspellings, punctuation errors, and nonsensical sentences throughout its site.
Prevagen, Inc offers a 45-day money-back guarantee on all Prevagen branded products. For products sold on Amazon by Non-Authorized resellers and eBay, Prevagen, Inc will NOT honor our money-back guarantee.